Terms & Conditions
Kitchen Ted – Terms & Conditions
Last updated: 10/07/2025
By placing an order with Kitchen Ted Meal Prep, you agree to the following Terms & Conditions.
Please read carefully before confirming your purchase.
Business Overview
Kitchen Ted is a meal prep company providing freshly prepared, high-protein meals for delivery
or collection. Our meals are made by experienced chefs using local ingredients, and are
designed to support busy lifestyles and fitness goals.
Ordering Policy
All orders can be placed via our website.
Weekly orders must be placed by Sunday at 6PM for delivery or collection on Monday.
Payments
Payments must be made in full at the time of collection or arrival from delivery driver.
Accepted payment methods include: Bank transfer and cash .
Orders not paid by the deadline will not be fulfilled.
Cancellations & Refunds
If you're unsatisfied with your order, please contact us within 24 hours to discuss a
resolution.
Delivery & Collection
We currently deliver to the following areas: Inverclyde .
Deliveries are made on Mondays between 6PM–8PM.
Customers must be available to receive delivery; if no one is home, meals may be left at
your own risk.
Collection is available from Toninos 2 Go, 25 Grey Pl, Greenock during 17:00-18:30.
Allergens & Food Safety
It is the customer's responsibility to notify us of any allergies before placing an order.
Kitchen Ted is not liable for any allergic reactions unless prior notice has been given and
confirmed.
Meals should be refrigerated upon receipt and consumed within 4 days or frozen for
longer storage.
Reheating instructions are provided on our website. Always ensure food is heated
through completely.
Meal Substitutions & Availability
Due to supply changes, some ingredients or meals may be substituted without notice.
We aim to maintain consistent quality and portion sizes, though slight variations may
occur.
Nutritional Information
Calorie and protein information is estimated and intended for guidance only.
Kitchen Ted does not provide medical or dietary advice. Please consult a professional for
specific nutrition plans.
Customer Conduct
We reserve the right to refuse service to anyone who displays abusive, inappropriate, or
fraudulent behaviour.
Privacy
We collect and store customer contact and delivery information securely.
Your data will never be sold or shared with third parties.
By tagging us in photos on social media, you grant us permission to repost them unless
you notify us otherwise.
Legal
Kitchen Ted is based in Greenock/Inverclyde, and operates under the laws of Scotland.
By ordering, you agree to these terms in full.
Contact Us
For any questions, please contact:
📱 @Kitchen_ted